Many health insurance plans cover mental health care, but each plan is different. You need to contact your insurance company to find out the specific benefits of your plan. Insurance plans that do offer mental health benefits only cover services considered medically necessary.
Psychotherapy, counseling, and coaching for clients who do not meet the criteria for a mental health diagnosis are often not considered medically necessary services, and therefore, not covered by health insurance. Marriage/couples counseling is not considered mental health care by most insurance plans. Family counseling is only considered medically necessary when it is to support a family member who is in treatment with an identified mental health disorder. Consultations are not covered by insurance.
Many insurance plans have both in-network and out-of-network benefits that cover mental health services. However, insurance benefits and network providers vary. Therefore, it is important for you to contact your insurance company directly to find out specifics of your individual plan.
Christy Pulsford MSW, LISW-S, LICDC is an in-network provider for some insurance plans. We will file insurance claims for Custom Design Benefits, Medical Mutual and Humana directly with the company. All you need to do is specify that you would like to use your insurance benefits, sign appropriate consents, and provide your clinician with a copy of your insurance card. You will be responsible for any services/fees not covered by your plan. Her license, training and education also qualify for out-of-network reimbursement for most companies she has not contracted with. This means that insurance plans may allow members to go out-of-network for mental health services and will reimburse you for a portion of the service fees, according to the payments they allow. Please check the nature of your insurance and what it will reimburse you.
If you choose to use out-of-network benefits and treatment is considered medically necessary, we will be happy to provide a CPT code and Statement of Insurance Reimbursement (superbill) to assist you in submitting claims upon request. Requests must be made prior to the appointment. Another option is to use a service like Better to file a claim. Please remember insurance companies will only reimburse if they deem it medically necessary and are provided with a clinical diagnosis. Every insurance plan is different and you are strongly advised to contact your insurance provider in order to better understand your mental health benefits and coverage.
If coverage is denied due to lack of authorization or a claim adjustment is determined by your insurance carrier, you will be responsible for the full service fee. In addition, you will be responsible for any fees not reimbursed by the insurance company within 60 days of the the claim being filed. It is advisable that you ask your insurance provider if you have a deductible that needs to be met before benefits are provided, and if your insurance limits you to a certain number of sessions per year.
Payment, co-pays, and/or deductibles are due at the time of service. If using out-of-network benefits you are responsible for the entire fee at time of service. We accept payment in the form of health savings accounts (HSA), VISA, MasterCard, Discover, and American Express.
Click below to find out more information on the on In-Network, Out-of-Network, Self-Pay and the service Better.
Choosing self-pay allows for more privacy and flexibility. Please be aware of the following for insurance:
In choosing self-pay clinical diagnosis and copies of your medical record will not be accessible to your insurance company and be kept confidential as allowed under Ohio law. Self-pay allows you to receive psychotherapy for what you feel is important without it being determined as medically necessary by an insurance company. It gives you more control over your privacy, which services you use, what clinician you see and the frequency that you you see them.
An Employee Assistance Program (EAP) is a work-based program that may offer free or discounted mental health assessments, short-term counseling, referrals, and follow-up services to employees who have personal and/or work-related concerns. EAPs differ greatly depending on the employer and are not offered by all employers. The provider list for EAP programs can also differ from your insurance company's provider list. Please check with your human resources or EAP department to inquire about the specific benefits offered by your employer and if your provider will be covered under these benefits.
Yes, you may often use your HSA account to pay for mental health care. Although most services qualify as mental health treatment and therefore a medical expense, there are some exceptions like coaching and marriage counseling which are not considered medical expenses.
Most appointments cost $100-$125 per session. Psychotherapy and clinical counseling is customarily $125 per session, while most consultation and coaching sessions are $100. Some services including but not limited to diagnostic evaluations are higher. Please review the Consent for Treatment on the forms page for a detailed listing of fees and more information on billing.
If utilizing Custom Design Benefits, Medical Mutual and Humana we will file claims directly with the company. All you need to do is specify that you would like to use insurance benefits and provide your clinician with a copy of your insurance card.
Please be aware that Christy Pulsford uses telehealth including but not limited to phone, email and text. By scheduling an appointment, using the client portal or contacting Christy Pulsford you consent to receiving information from Christy Pulsford and GrowthINsight Counseling LLC via email, phone and text. This includes but isn't limited to email replies, appointment reminders, scheduling instructions and delivery of forms and consents.